Terms & Conditions — ceri89

In these Terms & Conditions, the following terms carry the meanings set out below unless the context requires otherwise:

• "Platform" means the ceri89 website accessible at https://ceri89.cam and all associated mobile interfaces, APIs, and sub-domains operated by ceri89.
• "Member" means any individual who has successfully completed the ceri89 account registration process and whose account remains in good standing.
• "Account" means the registered personal account created by a Member on the Platform, through which the Member accesses betting markets, games, and financial services.
• "Balance" means the total of real-money funds held in a Member's Account at any given time, excluding bonus funds that have not yet met applicable wagering requirements.
• "Bonus Funds" means promotional credits, free bets, free spins, or other non-cash incentives credited to a Member's Account subject to the wagering requirements set out in Clause 5.
• "KYC" means Know Your Customer — the identity verification process ceri89 is required to conduct under its international licensing obligations before processing withdrawal requests.
• "WIB" means Western Indonesia Time (UTC+7), the time zone applicable to Jakarta, Surabaya, Medan, Bandung, and Yogyakarta, which is the reference time zone for all platform operating hours, settlement times, and support availability unless otherwise stated.
• "Force Majeure" means any event beyond ceri89's reasonable control, including but not limited to telecommunications failure, DDoS attacks, natural disasters, government actions, or third-party payment system outages.

To be eligible to register and maintain an active account on ceri89, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your membership:

1. You are at least 21 years of age as of the date of account registration.
2. You are a natural person (not a corporation, partnership, trust, or other legal entity).
3. You are accessing the Platform from a jurisdiction in which doing so does not violate applicable local law. You acknowledge that ceri89 is an internationally licensed platform that does not hold a local Indonesian gambling license, and that individual users bear sole responsibility for assessing and complying with the laws of their own jurisdiction.
4. You have not previously had an account on ceri89 that was suspended, terminated, or otherwise closed for breach of these Terms.
5. You are not acting on behalf of any third party and are wagering only with your own personal funds for recreational purposes.
6. You are not a current or former employee, officer, director, consultant, contractor, or close family member of any of the above of ceri89 or any of its affiliated third-party game providers, payment processors, or software suppliers.

ceri89 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension or closure.

3.1  Each individual may register one account only. ceri89 employs automated and manual systems to detect duplicate accounts, including cross-referencing name, email address, date of birth, device fingerprint, IP address, and registered payment method details.

3.2  During registration, you are required to provide accurate, complete, and up-to-date personal information, including your full legal name, date of birth, email address, and Indonesian mobile phone number. You agree to update this information promptly if it changes.

3.3  You are solely responsible for maintaining the confidentiality of your account password. You must not share your login credentials with any third party. ceri89 is not liable for any losses incurred as a result of unauthorized access to your account where such access resulted from your failure to keep your credentials secure.

3.4  ceri89 reserves the right to decline any registration application without providing a reason. Account approval is at ceri89's sole discretion.

3.5  KYC Verification: Before processing any withdrawal, ceri89 requires the Member to complete identity verification. Acceptable KYC documents include a valid Indonesian national identity card (KTP), passport, or driver's license (SIM), accompanied by proof of the payment method used for deposits (e.g., a screenshot of your BCA, BRI, BNI, or Mandiri mobile banking account showing your name and account number). ceri89 may request additional documentation at its discretion.

3.6  Where ceri89 determines that false or misleading information was provided during registration or at any subsequent point, it reserves the right to void all bets placed, forfeit any balance held in the account, and report the matter to relevant authorities as required under its international licensing obligations.

4.1  Accepted Payment Methods: ceri89 accepts deposits and processes withdrawals via the following Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja. The availability of individual payment methods may change without prior notice; the current list is displayed on the platform at the time of transaction.

4.2  Deposit Processing: Deposits made via local Indonesian bank transfer or e-wallet are typically credited to the Member's account in real time or within a maximum of fifteen (15) minutes. If a deposit has not been credited within 30 minutes, the Member should contact customer support with proof of transfer. ceri89 does not charge a deposit fee on any local Indonesian payment method.

4.3  Withdrawal Processing: Withdrawal requests submitted by fully KYC-verified Members before 22:00 WIB on any calendar day are targeted for same-day processing. Requests submitted after 22:00 WIB will be processed on the following business day. ceri89 does not guarantee same-day processing during public holidays or periods of high transaction volume. Any applicable withdrawal fees will be disclosed to the Member before the withdrawal request is confirmed.

4.4  Withdrawal Restrictions: Withdrawals may only be directed to a payment account registered in the Member's own name, matching the name on the verified KYC documentation. Third-party withdrawals — i.e., sending funds to a payment account registered in another person's name — are not permitted under any circumstances and will be declined.

4.5  Minimum and Maximum Amounts: Minimum deposit and withdrawal amounts are set per payment method and are displayed at the time of transaction. These limits may be updated from time to time at ceri89's discretion.

4.6  Currency: All transactions on ceri89 are denominated in Indonesian Rupiah (IDR / Rp). ceri89 does not accept deposits in foreign currencies. Any currency conversion that occurs at the payment provider level is the Member's sole responsibility.

Processing times are targets and may vary during peak periods or scheduled maintenance windows.

5.1  ceri89 offers various promotional bonuses including welcome bonuses, reload bonuses, free bets, free spins, cashback offers, and VIP loyalty rewards. Each promotion is governed by specific terms — including wagering requirements, minimum odds, eligible games, expiry dates, and maximum withdrawal caps — which are published alongside the promotion at the time it is made available.

5.2  Wagering Requirements: Unless explicitly stated otherwise, all Bonus Funds must be wagered a specified number of times (the "wagering requirement") before any associated winnings can be withdrawn. Wagering requirements are calculated on the bonus amount only, unless a promotion specifies otherwise. Progress toward meeting wagering requirements is visible within the Member's account dashboard.

5.3  Bonus Abuse: ceri89 employs automated systems to detect patterns of bonus abuse, including but not limited to: opening multiple accounts to claim the same promotion, systematic low-risk betting strategies designed solely to clear wagering requirements with minimal variance, hedging bets across markets in a manner that exploits the bonus structure, and coordinating with other Members to distribute or transfer bonus funds. Where bonus abuse is detected, ceri89 reserves the right to void the relevant bonus and any associated winnings, and to suspend or close the account.

5.4  Promotion Expiry: Bonus Funds and free bets that are not used within the stated validity period will expire automatically without compensation. Expired bonuses cannot be reinstated.

5.5  ceri89 reserves the right to modify, suspend, or withdraw any promotion at any time. Any modification will not affect bets already placed using Bonus Funds prior to the modification.

6.1  All bets placed on ceri89 are final once confirmed by the platform. ceri89 does not accept requests to cancel or modify confirmed bets except where a manifest technical error has occurred, as determined solely by ceri89.

6.2  Sports Betting: Betting markets cover, among others: BRI Liga 1 and other Indonesian football competitions, Timnas Indonesia international fixtures (including AFF Cup and FIFA World Cup qualifiers), EPL, La Liga, Serie A, Bundesliga, and UEFA Champions League. Bandar bola (Indonesian-market football bookmaking) markets, including voor bola (Asian handicap) lines and mix parlay (multi-leg accumulator) bets, are available subject to the market rules published within the sportsbook section of the platform. All sports bet settlements are based on official results from the relevant governing body.

6.3  Togel: Togel (Indonesia's traditional numbers lottery) draw results are sourced exclusively from officially published draw outcomes by the respective lottery operators (Singapore Pools, Hongkong Jockey Club, Sydney Pools, and Macau draw organizers). Disputes regarding draw results will be resolved by reference to the official source only.

6.4  Casino and Slot Games: All slot gacor (high-RTP slot) titles and live casino games are operated by third-party certified studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft. The rules, RTPs, and paytables for each game are governed by the respective studio's certified game logic. In the event of a discrepancy between the displayed outcome and the platform's recorded outcome, the platform's server-side records shall be treated as authoritative.

6.5  ceri89 reserves the right to void any bet where: (a) a manifest pricing error occurred; (b) the result of an event was already known at the time the bet was placed; or (c) there is reasonable evidence of match-fixing or event manipulation affecting the market.

Members must not engage in any of the following activities while using the ceri89 platform:

• Opening or operating more than one account, either personally or in coordination with others.
• Providing false, inaccurate, or misleading personal information during registration or KYC verification.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, access game outcomes in advance, or interact with the platform in a manner not intended for human users.
• Engaging in any form of collusion, including sharing account access, coordinating bets with other Members to guarantee a return, or exploiting in-play markets using external data feeds faster than those available to the general public.
• Attempting to launder money, conduct financial fraud, or use the platform for any purpose connected to criminal activity.
• Exploiting platform bugs, errors, or vulnerabilities — including manifest pricing errors in betting markets — rather than reporting them to ceri89 support.
• Chargebacks via bank or e-wallet dispute processes after legitimate play has occurred. Any chargeback initiated fraudulently will result in account suspension and pursuit of recovery through all available legal channels.
• Harassing, threatening, or abusing ceri89 staff, agents, or other Members.

8.1  All content on the ceri89 platform — including but not limited to software, source code, design, text, graphics, logos, icons, game assets, and data compilations — is the property of ceri89 or its licensed third-party suppliers and is protected by applicable international intellectual property law.

8.2  Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial betting and gaming purposes only. This licence does not permit: reproduction, distribution, public display, modification, reverse engineering, scraping, or any commercial exploitation of platform content.

8.3  The ceri89 brand name, logo, and associated marks are proprietary. Unauthorized use of ceri89 branding — including in affiliate marketing, social media impersonation, or phishing pages — is prohibited and may result in legal action.

9.1  ceri89 collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an account, you confirm that you have read and accepted the Privacy Policy.

9.2  ceri89 uses 256-bit SSL encryption to protect all data transmitted between the Member's device and the platform servers. Member financial data is never stored in plain text.

9.3  ceri89 will not sell, rent, or otherwise transfer Member personal data to unaffiliated third parties for marketing purposes. Data may be shared with licensed payment processors, KYC verification providers, and fraud prevention services strictly as necessary to operate the platform and fulfil legal obligations.

10.1  ceri89 provides the platform on an "as is" and "as available" basis. While ceri89 takes reasonable steps to ensure continuous service, it does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

10.2  To the maximum extent permitted by applicable law, ceri89's total aggregate liability to any Member for any claim arising out of or in connection with these Terms — whether in contract, tort, or otherwise — shall not exceed the total amount deposited by the Member in the 30-day period immediately preceding the event giving rise to the claim.

10.3  ceri89 is not liable for any loss or damage arising from: (a) Force Majeure events; (b) the Member's reliance on information published on the platform that contains a manifest error; (c) unauthorized account access resulting from the Member's failure to secure their credentials; or (d) decisions made by the Member in connection with their betting or gaming activity.

10.4  Nothing in these Terms limits ceri89's liability for fraud, death, or personal injury caused by ceri89's gross negligence.

11.1  Termination by the Member: Members may request account closure at any time by contacting ceri89 customer support via the email address published on this site. Upon closure, any remaining real-money Balance (net of any active wagering requirements) will be returned to the Member's verified payment method within a reasonable period.

11.2  Termination by ceri89: ceri89 reserves the right to suspend or permanently close any account at its sole discretion, including — but not limited to — cases of: breach of these Terms; fraud or suspected fraud; failure to complete KYC verification; inactivity exceeding 12 consecutive months; or regulatory requirement. In cases of suspected fraud, the Balance may be held pending investigation.

11.3  Self-Exclusion: Members who wish to restrict their own access to the platform for responsible gaming reasons may request a self-exclusion period of 30 days, 90 days, 6 months, or permanent exclusion. Self-exclusion requests are actioned within 24 hours of receipt. During an active self-exclusion period, the Member's account will be suspended and no new account may be registered. For further details, see the Responsible Gaming page.

12.1  ceri89 reserves the right to amend these Terms & Conditions at any time. When material changes are made, ceri89 will notify Members via the email address registered to their account and/or by displaying a prominent notice on the platform for a minimum of seven (7) days prior to the changes taking effect.

12.2  If a Member does not agree to the amended Terms, they may close their account prior to the effective date of the amendments in accordance with Clause 11.1. Continued use of the platform after the effective date constitutes acceptance of the updated Terms.

12.3  The version of the Terms in force at the time any bet is placed or transaction is initiated shall govern that specific transaction, regardless of any subsequent amendment.

13.1  These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which ceri89 holds its international gaming licence. The specific governing jurisdiction is disclosed to Members upon request via the support contact below.

13.2  In the event of a dispute between a Member and ceri89, the Member agrees to first attempt to resolve the matter informally by contacting ceri89 customer support. ceri89 commits to acknowledging all formal dispute submissions within 72 hours and providing a substantive response within 14 calendar days.

13.3  If a dispute cannot be resolved informally, it may be referred to the independent dispute resolution body specified by ceri89's international gaming licence. Details of this body are provided upon request.

13.4  Nothing in this clause prevents ceri89 from seeking injunctive or other urgent equitable relief in any court of competent jurisdiction where necessary to protect its legitimate interests.

14.1  ceri89 aims to respond to all email support queries within 24 hours. For urgent account security matters, please mark your email subject line with "URGENT — Account Security" to ensure prioritized handling.

14.2  ceri89 does not provide telephone support. All support interactions are conducted via email, live chat, or WhatsApp messaging during WIB business hours. Written records of all support interactions are maintained for a minimum of 24 months.